If someone you care about is struggling with opioid addiction, it’s normal to feel anxious about bringing up treatment — especially something they might not fully understand, like methadone. But having the conversation, gently and supportively, can be a critical first step. You don’t have to be a treatment expert — you just need to know where to turn. At Arrow Medical, we make it easier.
1. Lead with Empathy, Not Accusation
Addiction is a health condition, not a moral failure. Frame your concern in terms of care, not control.
Try this:
“I’m really worried about your health. I care about you and want to support you in feeling better.”
2. Present Methadone as a Medical Treatment — Not a Last Resort
Many people have misunderstandings about methadone. Let your loved one know that:
- It’s a safe, effective medication that helps reduce cravings and withdrawal
- It can help people get stable, stay employed, and focus on their goals
- It’s covered by OHIP and available without a referral at Arrow Medical
3. Offer Choices — Not Pressure
Instead of saying, “You need help,” try:
“Arrow Medical has clinics in Toronto, Barrie, Bancroft, and Crystal Beach. You can just walk in — no appointment is needed. If you ever want to go, I’ll come with you.”
4. Normalize the Process
Reassure them: Arrow Medical clinics are welcoming and confidential. Staff are specially trained in addiction medicine and provide judgment-free, walk-in care.
Not everyone is ready the first time they hear about treatment. What matters is planting the seed and staying open to future conversations.
At Arrow Medical, we know recovery starts with connection. Our methadone clinics across Ontario offer compassionate, evidence-based care — no appointment required. Whether you’re supporting a loved one or seeking help yourself, we’re here when you need us.
Walk in anytime or call us today to speak to our team.
Article 14: What You Can Do When a Loved One Refuses Addiction Treatment
If your loved one isn’t ready to seek treatment, it can feel like your hands are tied. But you’re not powerless. There are practical, compassionate steps you can take — starting with learning what support looks like at clinics like Arrow Medical.
1. Accept What You Can’t Control
Addiction is a chronic illness — and like other illnesses, it often requires professional care. Unfortunately, you can’t make someone seek help. But you can stay informed and emotionally grounded while they’re still struggling.
2. Stay Supportive Without Enabling
Let them know that help is available — and that you’re willing to support their recovery when they’re ready.
Try this: “I found a place called Arrow Medical — they offer walk-in care with no judgment and no appointment needed. I’ll be here to help if you decide to go.”
3. Know What Help Looks Like
Arrow Medical offers:
- Methadone, Kadian, and Suboxone treatment
- Monthly Sublocade injections
- Safe opioid supply programs (Dilaudid)
- Hepatitis C care
- Walk-in access at clinics in Toronto, Barrie, Bancroft, and Crystal Beach
When your loved one is ready, you’ll already have answers.
4. Take Care of Yourself Too
Supporting someone in active addiction is emotionally draining. Consider:
- Joining a support group like Al-Anon or Nar-Anon
- Talking to a therapist
- Look into Community Reinforcement and Family Training (CRAFT) resources
- Setting and maintaining healthy boundaries
You can’t walk the recovery path for your loved one — but you can walk beside them when they’re ready. Arrow Medical is here to help with same-day, evidence-based addiction treatment at four Ontario locations.
Visit us in person or call today to learn how we can support you and your family.